Common questions
Clear answers before you buy.
Handmade products often come with questions about natural variation, delivery and care. These answers help customers feel ready to order.
Yes. Heritage Made pieces are made by hand, with each item shaped around the wood used for that product.
Natural wood differs in grain, tone and markings. The product style will match, but small differences are part of the value of handmade woodwork.
Yes. Products can be couriered across South Africa once they are packaged and ready to ship.
If the product is already made, delivery is expected to take around three to five days after purchase and packaging.
Yes. Send an enquiry with your idea, preferred size, use and space details. Heritage Made will guide you from there.
Keep the item away from long periods of moisture, direct heat and harsh chemicals. Wipe with a soft dry or lightly damp cloth.
